We’re Here to Support Your Financial Journey
Have questions about membership, loans, savings, or investment certificates? Connect directly with our member services team via phone, email, or in person at the Central Bank building.
Visit Our Office
11th Floor, Central Bank Building, Independence Square, Port of Spain
Get Driving Directions →Monday to Friday
8:00 AM – 3:00 PM (Closed Weekends & Holidays)
● Office Open TodayFind Us in Port of Spain
Centrally located in the Central Bank Building at Eric Williams Financial Plaza.
Visitor Security Protocol
All visitors must present a valid government-issued photo ID (National ID, Passport, or Driver’s Permit) at the ground-floor security desk before ascending to the 11th Floor.
Urgent Account or Card Security
For lost cards or suspected unauthorized transactions, please call (868) 621-2288 immediately or email info@cbecu.com with subject "URGENT SECURITY".
Send a Message or Book a Visit
Fill out the form below. For appointment requests, please specify your preferred date and topic in the message.
Direct Department Contacts
Connect directly with the specialized department managing your financial services.
Loans & Credit Department
Loan evaluations, mortgage financing, loan statement requests, and repayment adjustments.
loans@cbecu.com →Membership & Onboarding
New member applications, family indemnity plan enrollment, and share savings inquiries.
members@cbecu.com →Supervisory & Compliance
Statutory governance inquiries, annual general meeting credentials, and confidential compliance.
compliance@cbecu.com →Contact & Visit FAQs
Everything you need to know before visiting our offices or submitting inquiries.